Business Acumen: Build It Right – Operations, Systems, and Scaling

This session focuses on building the internal infrastructure that makes growth sustainable — SOPs, financial systems, and the transition from doing everything yourself to leading a team that does.

AI sits at the center of this session, from automating repetitive tasks and drafting SOPs to managing customer communications and tracking finances; the speaker will show members how AI tools can give a one- or two-person operation the operational capacity of a much larger team.

Learning outcomes:

• Identify the one or two operational bottlenecks most limiting your growth right now
• Draft a simple SOP for your most repeated business process
• Create a 90-day plan for one systems improvement (financial, operational, or technological)